Health informatics manager salary an important part of va's commitment to provide the best care anywhere encompasses developing faster and better ways to retrieve records and manage data. 


This is evident in what's called health informatics which works by applying digitial technology in research, teaching, patient care, and the delivery of services to support high-quality healthcare.


The v-a medical center in portland, oregon has become one of the nation's premier facilities for health informatics. To learn more about what v-a is doing in this crucial area, we paid them a visit. Nurse:

"do you have any allergies?" patient: "not that i know of." narrator:

A common challenge for clinicians is determining precisely which medications a patient may be taking. Victoria church: 

"The difficulty is most patients, especially veterans, are on at least 10 medicines and they don't know them by the fancy name; they know them by the shape of the pill or the color of the pill and what it's used for."


Narrator this could create potential problems in a critical care situation when precise information may be needed on very short notice. Church: "so we develop software that pulls in that picture off of the i-d-n number for that pill, so the patient actually gets the pill displayed so they can know it's the pink round pill that is their chlorothiazide, and then they can tell us if they’re taking it or taking it differently."

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Narrator: this is just one example of how va is employing enhanced "informatics" to integrate patient information--which streamlines the process of proving care that's swift, safe, and effective.

Colleen colley: "informatics, for us, has, um, made the process of our jobs much easier." narrator: colleen colley is a clinical pharmacist at the va medical center in portland, oregon. She says informatics has transformed the way she performs her job. Colley:

"Before, we had these paper shadow charts that were very unwieldy, prone to error, not always available, easy-to-lose data, and we began by using just an electronic progress note."

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Colley: "it allows us to manage the lab data, to document our therapy plans with the patients, to order future labs and schedule future visits, and to communicate with not only other health care providers, but the patients as well, and provide them education, so it's, it's a complete package that allows us to, um, manage a number of complex, yet repetitive tasks, from patient to patient, efficiently." narrator:


Another example of informatics in action is what's called the "automated patient history intake device. It's as fast and simple to use as the ticket kiosk at the airport.

Church: "it checks you into your appointment, makes sure that your insurance information and your demographics are corrects. And then it runs you through medication reconciliation." narrator: automated medication reconciliation is one of the most important aspects of the entire informatics project.

Church: "there’s nothing that is more of an impact for patient safety than looking at medication reconciliation and the kind of system that we've developed here."

Church: the reason that's important is medication errors can amount to severe injury and harm. So our goal is to improve the accuracy, to improve then the safety for the veteran of all of us being assured at every visit." patient: "hello." nurse: "how are you doing today?" patient: "good."

Narrator: informatics helps diabetes educator judy mcewen share information with patients who may move from one facility to another. Judy mcewen:

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I have several patients that go to arizona and come back, and we can see if they needed to have any care there. We can also be able to have the doctors know what their allergies are. And i think the patients like it, too. When they go to different places, they know what medications they have; they know that they can look that up." narrator: helping patients take charge of their own care by having easy access to their case histories is yet another benefit of the informatics project. 

Church: "and as many of our younger veterans are coming in, they want to have that information themselves, they want to be in charge of that, and there’s nothing more that they could do than to make sure that they know the medicines they’re on." host: v-a's pioneering development of health informatics technology is a priority for v-a--not just at the portland v-a medical center, but at v-a facilities throughout the nation.


Health information technicians usually make between 20,000 and 30,000 dollars upon graduating a two-year, accredited hit program and becoming a rhit, which is a registered health information technician.

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Typical places where health information technicians will find job opportunities would be in any place where there's a medical record, so that could be a long-term care facility, a hospital, a doctor's office, a clinic, a veterinarian clinic — so any place where a patient record is maintained is where health information technicians professionals can work. Other settings include academia.

We will need teachers and program coordinators to continue to move the profession forward. Also software vendors — as the profession has evolved, it continues to be more electronic and digitized, so, therefore, software companies will need experts on their team who understand health information management and health information technology to build those systems. Other careers is consulting.

Healthcare facilities will need to have consultants on board to educate them on how to implement some of these systems. And there's also government agencies, like your department of health; they also need experts, like — such as health information technicians.


Health informatics is not only the future of the healthcare industry but more importantly the health of all of us. Health informatics acts as the interface between health and technology. It's about health data and how that data can be used to help improve health.

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A patient’s data is stored in a database and kept on record for healthcare providers, and also the patients themselves. The stored data are then used to help make informed decisions and run advanced analytics.

Artificial intelligence methods use the patient's data to predict possible outcomes and improve their health in the best way possible. The life cycle of this stored data can be described in 4 steps. First the data are created. A patient’s symptoms, diagnoses and treatments as well as other personal information are recorded by healthcare professionals, or sometimes by smart sensors. The data are then stored into an electronic health record system, or an ehr.

Next, the data extracted from ehr’s databases can be analyzed. This is when advanced analytics, machine learning, and artificial intelligence is applied to find patterns and make predictions. Lastly, the data along with results from analytics are dispersed to healthcare providers so that they can treat the patient accordingly. Through advanced analytics methods used in health informatics, a patient’s risk for certain diseases such as anemia and diabetes can be assessed and predicted based on their medical history.

Likewise, it has the ability to detect substance use that may have been undiagnosed or not revealed to the care provider. The chances of a patient being admitted to the hospital again within 30 days of discharge can be calculated as well as how a patient may react to certain medications.

There are many other examples how informatics and artificial intelligence can improve care. Health informatics is changing the lives of everyone. It is not only improving outcomes in hospitals and medical facilities but can be used by administrative offices and more importantly in your own home.

The idea of “prescribing an app” is another example of health informatics and how it affects the lives of many on even a small scale. With countless apps used to store health and fitness data, people are able to better understand their own health and habits. The data from these apps not only help patients track their own health, but also provide important information useful to clinicians.

George mason university offers programs in health informatics at various degree levels. Our students get the opportunity to learn theory, but more importantly put into practice everything they learn. Through classroom hands-on experience, engagement in free clinics, and cutting edge research, our students see the best of informatics. At the end, our graduates help grow the future of the healthcare industry.